Vinyl Shutter Warranty

This vinyl plantation shutter warranty provided by factory. Ask to see warranties for other products.

25 YEAR LIFETIME LIMITED WARRANTY

LIFETIME WARRANTY ON SHUTTER FRAME AND SHUTTER PANEL AND 5 YEAR WARRANTY ON HARDWARE

Shutters are warranted against such defects in material that might result in blistering, peeling, flaking, corroding, and fading of the shutter frame or panels. This Warranty on the Polyresin ® frame and Polyresin ® panels shall remain in effect only if normal cleaning practices are followed periodically (see section “Maintenance and Cleaning”). The HARDWARE will remain in good operational condition for a period of 5 years from date of installation.

GENERAL CONDITIONS

1. PRODUCT USE

This Warranty applies only in respect of products used strictly for the purpose for which they were intended. Eclipse shutters are intended for interior use only.

2. WARRANTY LIMITATIONS

 Shutter’s liability is limited solely and exclusively to repair or replacement, at the option of factory, and under no circumstances will factory be liable for incidental or consequential charges such as, but not limited to, labor costs for any purpose, inconvenience, damage or injury to persons or to property, or any other expense. Warranty applies to the original purchaser only and is not transferable.

3. REPLACEMENT PARTS OR REPAIRS

Factory reserves the right to discontinue or change any vinyl shutters as currently manufactured. If an exact replacement part is not available, factory reserves the right to substitute parts of equal quality at its sole option.

EXCLUSIONS FROM LIMITED WARRANTY COVERAGE

The following are excluded from coverage under this Warranty:

• Exposure to air pollutants and normal atmospheric conditions may cause all Polyresin ® surfaces to gradually suffer an accumulation of surface dirt or stains. These are normal occurrences and are not covered under the  Alta Warranty.
• Any defect, malfunction, or failure to perform which has occurred because of unreasonable use, improper application, or failure to perform reasonable or necessary maintenance.
• Any damage to the shutters or components of the shutters caused by settlement or structural defects of the building in which they are installed.
• Any damage caused by wind, hail, lightning, or other acts of God, intentional acts, accidents, negligence, or exposure to harmful chemicals or pollutants.
• Damage caused by improper handling or installation. Any shutter which has been repaired or modified or attempted to have been repaired or modified by any person other than a duly authorized representative of  shutter factory.
• Shutters are light controlling, but not black out.
• Shutters made without divider rails, too wide, too high, or over the maximum square footage are not warranted.

MAINTENANCE & CLEANING

Polyresin ® materials are closer to “maintenance free” than any other building material. However, surfaces may become dirty. Normal maintenance requires washing with mild soap and water using a soft cloth. For difficult to remove dirt and stains, water-based household cleaners can be used. Chlorine-based cleaners or other cleaners containing organic solvents could affect the surface appearance and durability of the product.

PROCEDURE AND CONDITIONS OF WARRANTY REMEDY

• Repairs are done at an Eclipse plant. Shutters must be brought or shipped to factory.
• Factory will not be responsible for any costs incurred in transporting shutters to them..

In the event that the factory obligation under this Warranty is sought, the Owner must notify the Dealer/ Distributor in writing within thirty (30) days after the defect has first appeared. Such notification must contain the following:

• Name and address of the owner
• Date of installation
• A brief description and photo of the defect for which warranty is requested