Effective Date: June 13, 2025
Welcome to www.riverwoodshutters.com. These Terms and Conditions (“Terms”) govern your use of our website and any purchases made from Riverwood Blinds Shades N’ Shutters (“Riverwood,” “we,” “us,” or “our”).
By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our services.
1. Use of Our Website
You agree to use our website only for lawful purposes. You may not use our site in any way that may damage, disable, or interfere with its operation or our services.
We reserve the right to suspend or terminate access if we suspect any misuse or unauthorized activity.
2. Product Descriptions and Pricing
We strive to ensure all product information, images, and pricing are accurate and up-to-date. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
Prices are in U.S. dollars unless otherwise stated. Sales tax and shipping costs may apply.
3. Orders and Payments
Placing an order constitutes an offer to purchase products following these Terms. We reserve the right to decline or cancel any order at our discretion.
All payments must be made using the accepted methods listed at checkout. We use secure third-party payment processors to handle transactions safely.
4. Shipping and Delivery
We work with reliable shipping providers to ensure timely delivery. Estimated delivery times are not guaranteed and may vary due to circumstances beyond our control.
Please verify your shipping details at checkout. Riverwood is not responsible for delivery issues resulting from incorrect or incomplete addresses.
5. Returns and Cancellations
Because most of our products are custom-made to your specifications, returns are generally not accepted unless there is a manufacturing defect or an error on our part.
If you need to cancel or modify an order, please contact us as soon as possible. Orders already in production may not be eligible for cancellation.
For more information, refer to our Refund Policy or contact our customer service team.
6. Intellectual Property
All content on our website, including images, text, logos, and product designs, is the property of Riverwood and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our materials without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Riverwood shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee that the website will be error-free or uninterrupted, though we aim to maintain a smooth and secure experience.
8. Indemnification
By using our website, you agree to indemnify and hold Riverwood harmless from any claims, damages, or legal fees arising from your breach of these Terms or misuse of our services.
9. Governing Law
These Terms shall be governed by and construed by the laws of the State of Pennsylvania, without regard to its conflict of law provisions.
10. Changes to These Terms
We may update these Terms from time to time. The “Effective Date” at the top reflects the most recent version. Continued use of our website constitutes your acceptance of any changes.
11. Contact Us
If you have any questions about these Terms, please reach out:
Riverwood Blinds Shades N’ Shutters
Phone: 888-887-4623
Email: sales@riverwoodshutters.com or barb@riverwoodshutters.com
Website: www.riverwoodshutters.com