Effective Date: June 13, 2025
At Riverwood Blinds Shades N’ Shutters (“Riverwood,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, communicate with us, or make a purchase.
By using our services or accessing our website at www.riverwoodshutters.com, you consent to the terms of this Privacy Policy.
Information We Collect
a. Personal Information You Provide:
When you contact us, request a quote, place an order, or sign up for our communications, we may collect:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Window measurements and product preferences
b. Automatic Data Collection:
We may collect certain technical data automatically, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you viewed on our site
This helps to improve your user experience and optimize our website.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide quotes and customer support
- Respond to inquiries or requests
- Improve our products, website, and customer experience
- Send relevant updates or promotional offers (if you opt-in)
- Maintain security and prevent fraud
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third parties only when necessary:
- Shipping providers to deliver your orders
- Payment processors to handle transactions securely
- Service professionals, if you request installation help
- Legal authorities, if required by law, or to protect our rights
All third-party partners are expected to handle your information with the same level of care.
4. Data Security
We take reasonable technical and organizational precautions to protect your information. While no method of transmission or storage is completely secure, we work to safeguard your data against unauthorized access, disclosure, or misuse.
5. Your Choices and Rights
You may:
Request access to or correction of your personal information
Opt out of promotional emails at any time by clicking “unsubscribe.”
Contact us to delete your data (subject to legal or contractual obligations)
6. Cookies and Tracking Technologies
We use cookies and similar tools to enhance site performance and analyze traffic. You can set your browser to refuse cookies, but this may impact some site functionality.
7. Third-Party Links
Our website may contain links to other websites. Riverwood is not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of third-party websites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The “Effective Date” at the top reflects the latest revision. Continued use of our website or services indicates your acceptance of any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Riverwood Blinds Shades N’ Shutters
Phone: 888-887-4623
Email: sales@riverwoodshutters.com or barb@riverwoodshutters.com
Website: www.riverwoodshutters.com