We want all our good customers to be happy with their purchases from us.
ANY ITEM that is defective or shows freight damage will be replaced at no charge.
Please send a photo to us showing the damage.
CUSTOM ORDERED PRODUCTS cannot be returned or credited, so be sure your
measurements are accurate. If the factory makes an error or the product is damaged in
shipment, we will replace the product in a timely manner or send repair parts. The
factory requests a photo showing the damage. If the customer makes an error in
measuring, the factory will replace the product at a 10% OOPS! discount from the
original purchase price.
DUSTERS, in original packaging, can be returned to the factory, not to us. The return
freight charge is your responsibility. Your purchase price is refunded to you if the duster
is received in perfect condition. Contact us for return authorization.
EASY ARCH, in original packaging, can be returned to the factory, not to us. The return
freight charge is your responsibility. Your purchase price, less 25%, is refunded to you if
the arch is received in perfect condition. Contact us for return authorization.
TRADITIONAL AND PLANTATION SHUTTER SETS, in original packaging, can be
returned to the factory, not to us. Contact us for return prepaid freight labels. The full
purchase price is refunded if the item is received in perfect condition.
30 DAY RETURN POLICY is subject to change by manufacturers.