The best advertising is word of mouth. So we really enjoy receiving your feedback. Below are just a few of the emails we have received. We really appreciate the kind words and we will strive to maintain your confidence. Thanks to all those who take the time to write.
From P.G., Allen, TX
I wanted to pass on my thanks to Riverwood Shutters. ... I received the shutters (several days ahead of expectation) with no issues and had the shutters installed that evening. The installation process was extremely easy - install the frame in minutes, level, and then attach the shutters to the frame. Within an hour, everything was unpacked, moved to the correct room, installed and cleaned up. In short, I am a very happy customer and we will look to expand to other rooms as budget allows with Riverwood Shutters.
From K.R., St. Louis, MO
I placed an order for shutters for four windows in the front of my home. I previously paid an arm and a leg for shutters for the back of my home and was a little unsure about ordering online. The installation was a breeze and only took me about 45 minutes for all four windows. The appearance is twice as nice as the more expensive ones, and I get lots of compliments on them. Don't hesitate to order from this company, they are extremely professional I would not think twice about ordering from them again.
From M.P., Weaverville, NC
me order two rather large vinyl shutters for outdoor use in an unusual location.
The shutters arrived within about a week and were exactly as advertised. They
were cut to exact specifications and I was able to hang them without a problem.
Fitting perfectly. Nice to see a business so reliable and selling at half the
price of the exact product with a bigger name brand.
From J.F., Lahaina, HI
Just wanted you to know that the shutters arrived in fine shape, they are installed and look wonderful. The quality is great ,the fit is perfect, the directions were good-- just a few things we were confused about but mostly well explained. The pass by directions were a little difficult to make out but we succeeded. They really put a great finish on a room that needed lots of help. Maybe next year I will do another room.
Thanks for all your help and prompt service.
From P.A., Spring, TX (Stock Louvered Arch)
Hi, Just wanted to let you know that my arched louvers arrived today. They were immaculately packed and installation took 10 minutes! They are superb and I love how they look. I was worried that installation was going to be a problem but it so easy. Thank you for selling such a superior product!! I will definitely come to you when I need blinds or shutters for my house.
From J.M., Spokane, WA
Just wanted to let you know that our complete order was waiting for us when we returned home, so it was very fast. Everything fit perfectly and looks fantastic! This is my second household order, and my daughter's used you also. I will keep referring people to you as I have always been very pleased and the customer service you provide is excellent.
Thank you so much. I will be back as I have two windows left.
Two very happy customers!!
From R.R., Downers Grove, IL
Installed the shutters last night. Look great and we are happy with how they turned out. Had a little issue due to our window not being that straight, just had to unscrew a few times and start over, but other than that, we will enjoy them for a long time...they really are top quality and clean very nice. Am happy I chose the 4 1/2 "
From F.C., Canton, NH
My compliments to you for the fine shutters.
They look just gorgeous! Assembly and installation was relatively easy,
as advertised. Everything was top of the line quality. Also, a big "thank you" to your salesperson for the help in ordering and his helpful installation advice. It was a pleasant experience.
From S.K., San Jose, CA
I received the 3 shutters last week and installed them over the weekend. I must say that installation was a breeze. The appearance and the quality of your product is just as I expected, and your prices are the lowest I could find on the net for such quality product. Your web pages are very thorough in explaining the different styles of shutters and available options. Your pre-sale assistance over the phone was extremely helpful to answer any questions that I couldn't find on the web. We may order additional shutters for our current house before putting it up for sale this summer. But for our new house, we will definitely order from you. I am also referring you to many of my friends who are interested in plantation shutter for their home. Thank you for assisting me with the order.
From S.D., Natchez, MS
Thank you Riverwood Shutters for making my parent's turn of the century home here in Natchez, MS. really stand out! . . . I have remodeled their den without them knowing, and the shutters are the icing on the cake, so to speak. My brother and I went to their house today and installed them. They are just absolutely beautiful, and the quality is top notch. I'm sure you will be receiving orders from others after they see my folks. Thank you for all your assistance over the phone and for your fantastic web site. After much research and agonizing, I went with you guys, and could not be happier.
From D.D., New Braunfels, TX
The Shutters are AWESOME!!! Thank you so much. Hope we can continue having your stuff throughout the house. The more you do, the
less I have to hang curtains...ha. THANK YOU!!
From J.S., Littleton, CO
Received the plantation shutters in a timely manner. Installation went without a hitch - what was wrong? I love the shutters! We will be buying more from your company in the future. Many Thanks.
From K.K., Wauwatosa, WI
I’m writing to thank you for all of the time you spent on your customer service line walking my husband and I through the process of selecting, measuring and ordering shutters for a rather difficult window arrangement and the accommodation of window air conditioner. Your patience and good advice were so appreciated. We were a little gun shy having had a very bad experience a few months earlier with a competitor who had charged our credit card but then gone out of business. This time we checked the Better Business Bureau and we’re reassured by your company’s A+ rating. We also were pleased that we could order sample shutters that made us more confident about our choice. You went out of your way to also send us some samples of the molding so we could be sure it would work in our installation. Thanks for fielding our multiple phone calls with our questions. With your help and advice the shutters we ordered were a perfect fit and have so improved the look of our master bedroom. The installation was a breeze.
From M.G., Buffalo, NY
Just to drop you a line and tell you how happy my wife and I are with the shutters they surpassed our expectations by a mile....thank you,
From G.E., Shelby, NC
I don't think you will find anyone that is more "stand off-ish" than I am about ordering shutters on line. I don't like to give out my credit card number and I was not at all sure of the quality of the shutters. I was wrong in both cases. I felt better when I was asked to give some further information about my credit card. That let me know that if my information was being used by someone else, there would have been little chance of success. The best part was the quality of the shutters. I compared them to shutters that cost almost double the Riverwood price from a well known chain hardware supply. I am a music teacher and if I can hang shutters, anybody can. I am glad that I discovered your web-site before I went elsewhere.
From B.J., Sumter, SC
I'm planing on ordering more shutters in the near future. They really are lovely, just what I wanted. Not having to paint them as well as the ease of cleaning and installation was just great. I have recommended them to several others when they commented on how nice they looked!
From J.M., New Iberia, LA
I am so proud & very pleased with my custom-made Plantation Shutters we ordered from you. The compliments we receive from everyone are amazingly outstanding (sending them back to you). Other companies can't compare to your quality, craftsmanship, professional service and superior prices. I made an excellent "find" when I found you on the net. Thank you for being there. Another satisfied customer...
From J.E., Boca Raton, FL
Received the shutters, I must say this is the second time I ordered from you and I am very, very satisfied. Given the right measurements, (with your guidance) the shutters went up without a hitch. Looking forward to ordering again, (retired now and got to watch the money) excellent product. Thanks again.
From M.T., Tracy, CA
Thank you very much for the great service. The shutters look great and were a snap to install.
The wife is happy...so am I.
From E.H., St. Louis, MO
The night the shutters were installed, my sister stopped in to see them. She loved them so much we will probably be ordering a set for her home from you soon. You never know what you're going to get when you buy something over the internet. Thanks for making the process so simple and for making such a quality product. I will recommend you every chance I get!!
From R.M., Alta Loma, CA
We just wanted to tell you how wonderfully pleased we are with the stock louvered arch that we purchased from your company. It is everything you said it
would be; it is beautiful. It was delivered in a very timely manner, it was as easy to install as you said it would be and my husband said the packaging was great. Everything about dealing with your company was terrific.
From S.M., Portland, TN
I purchased the slatted arched blind and I am so pleased with my purchase. Assembly and installation are totally idiot proof. The quality is 1st class and the price beats anything I have found elsewhere. It is like a dream! You really have to see it to believe it! I can't say thank you enough! The only negative comment is I can't believe I wasted so much time looking elsewhere. I wish you were in Tennessee!! These would sell like wildfire!!!
From M.M., Foothills Ranch, CA
I have been enjoying the window shutters. The shutters are so beautiful and easy to clean. The color even matches my existing window trim. The delivery was in time and very fast! No other companies could beat it. I asked so many questions before I ordered them but you were always very nice, patient and professional in consultation. All of my experiences with you and your company are pleasant and I am very satisfied. I am telling everybody about your company and I know for sure that one of my neighbors will soon place an order!
From S.M., Tomkins Cove, NY
I received my arches. They are absolutely beautiful and perfect. I didn't have $1000 to spend on custom arches. I must tell you that your arches are just as nice as the ones that my neighbor had custom made.
From L.C., Stockton, CA
Hello, I received them and they are installed and they look great! I will be ordering another set soon. Hopefully by next week. Thanks again! P.S Some friends just bought a home and they saw my shutters! Hopefully they will be your next customers, I gave
them your web site and e-mail! They could not believe the cost...!
From M.J., Lemont, IL
I wish to thank you for your prompt and helpful service. I can't tell you how very pleased I am with these shutters! The fabric was EXACTLY as shown on your website... which was of utmost importance to me because I was trying (desperately) to match a very different shade of paint on my walls. The ease of installation was phenomenal! You offer a wonderful product and great service! I will be sure to use your company again...
From C.K., Haverford, PA (stock shutters)
I received your shutters last evening and am pleasantly surprised at the quality of the units and how easy they are to install (Inside mount). The EZ strips really make the installation simple and quick and result in a professional appearance. My wife was concerned that the "faux wood" would look cheap and flimsy but her mind has been changed. I believe your shutters look BETTER then the wood and are very solid. Don't hesitate to use us as a reference anytime.
From L.S., Philadelphia, PA
We've had your 3.5" vinyl plantation shutters in our home now for a year. Initially, I was very skeptical about purchasing vinyl shutters on the internet since I couldn't go to a store and see a sample first hand. While checking for the best prices, I discovered manufacturers have different construction methods. I was especially disappointed with Hunter Douglas' version of vinyl shutters as each louver had cheap looking end caps which created unsightly lines at each end. Since you had the lowest price of every internet site I'd searched, and because you advertised concealed louver caps, I decided to order one shutter for the smallest window, so I wouldn't be out too much money if I hated it. I really love your product! The caps on the end are totally invisible whether the louvers are opened or closed. The internal structure of the panels is very sturdy, there's no sagging. Parts fit together very beautifully, no gaps, clean lines. The finish looks like smooth painted wood! They were very easy to install. We'd bought the L-frame because our existing frames aren't square and it was very easy to assemble. We bought more for the stairwell and they still look great, haven't yellowed as advertised. All I need to do is vacuum the dust off. We paid 50% less than the wood composite shutters that Home Depot sells. And we definitely saved compared to your competitors vinyl product. It's hard to believe you have the best prices and the best product, but I'm now a firmer believer! Additionally, your customer service is very friendly and competent. I'm back for more shutters and always recommend your product to anyone who'll listen! Thanks a lot!
From J.L., Las Vegas, NV
The shutters arrived yesterday- in 30 minutes, we had unpacked them and already hung the largest of the 4 I ordered. My father was looking them over and is amazed at the quality for the price I paid. . . . Needless to say, all of my shutter and blind orders will always go through Riverwood. I'll also send as many referrals your direction as I can. Thanks,
From L.E., Kirkland, WA (shutters)
...We got them all up (thanks for the info) and we LOVE them. Thank you so much, I have already recommended you to friends and my sister who is an interior designer and stages homes for sale in the area. It has truly been wonderful working with you. Thank you again!
From J.R., Dade City, FL
Writing to you to thank you for your telephone assistance while ordering our shutters and blinds. We are completely delighted with the natural color faux wood blinds and the ivory clearview shutters. Although it took me a while to handle the installation it was quite simple and both products look great. We would certainly select Riverwood for any future window treatment needs.
From S.B., Corona, CA
My husband and I received our plantation shutters in less than 10 working days.
My husband was amazed at how easy they were to install. Our shutters are beautiful!!! We are so happy and we would recommend your company to anyone. Thank you.
From K.M., Waycross, GA
Not only am I thrilled with my shutters, I was very pleased with the whole process, from help on the web site, phone call to place order, speed of delivery, and finally the installation of my shutters. I would highly recommend your company to anyone.
From N.D., San Antonio, TX
I was very satisfied with the shutters and have purchased again. I would also recommend Riverwood with high regard.
From J.B., Houston, Tx.
Just wanted to send you a note of thanks. I finished installing the shutters this weekend and the house looks great. We have had many inquires from friends and neighbors about the shutters and where we got them so hopefully you will be getting some more business from Houston. BJ and Frank at the factory were always friendly and helpful. Your product is great and the customer service is excellent. You have a truly delighted customer which is rare in today's market.
From K.O., Lebanon, TN
Thank you . . . I also wanted to say how impressed I was with your website. It was so informative, especially for someone like me who has never installed these before. I found it to be easy to follow and understand. That gave me the confidence I needed
to feel comfortable with doing this project myself. I looked at a lot of indoor shutter websites and found yours to be the best. Thanks again
From D.T., Hamilton, NJ
I recently purchased 3 plantation shutters for my home. They are wonderful...
From P.B., Benicia, CA
I found your site while looking for an outlet other than my local Home Depot to get shutters for a couple of windows. Your site is easy to navigate and well laid out.
After choosing the correct type of shutters and gathering the necessary careful measurements, I emailed my request. After a timely follow-up call and fax, I ordered the shutters on December 18. I was told that the factory was running about 2 weeks and that with the holidays fast approaching, I had no big expectation of a fast delivery.
Boy was I surprised! 10 days later the shutters were at my home. I had already received complete assembly instructions, so I was ready to get to work. Well, 2 hours later the shutters were in and I was THE MAN with my wife.
I wanted to write and let you know that I was able to order and receive my shutters from your company faster than I could get someone from my local Home Depot to come out and measure my windows, and I saved about $200!
All the contacts I had with your employees were Fast, Pleasant, and Professional.
I am a very satisfied buyer who will tell my friends.
From B.T., Hamilton, OH
I was very pleased with your product and your prompt service. I have recommended your company to friends and family. I plan on purchasing more of your products in the future. Keep up the good work. Thank You.
From M.S., Philadephia, PA.
I've been intending to e-mail you and tell you how delighted I am with my shutters. I absolutely love them. My husband installed them and your customer service people were wonderful. It was easy and they were very very accommodating with any of his questions. Good price and excellent quality! What more could anyone ask for................
From L.M., Crystal Lake, IL
Just wanted to let you know how pleased we are with how quickly we received the shutter, and how pleased we are with the sunburst itself. Yours is a great company in this world of poor customer service businesses.
From R.C., Plantation, FL
I would like to order 2 more of the 60" louvered arches and the 58 1/2" X 36" Palm Royale Faux Wood 2 " blinds in white... The other set came in and installed beautifully. Thank you.
From H.Z., Santa Barbara, CA (shutters)
...they look fantastic!
From D.H., Aledo, TX
I just wanted to let you know that we received all of our order extremely promptly, we weren't missing any parts and we are thrilled. We are very pleased with how well the faux wood shutters go with the real wood trim in our home. And the cellular shades are wonderful too - love that continuous cord! Thank you so much for everything!
From T.C., Littleton, CO
I want to tell you what a complete pleasure it was dealing with your company. The best experience I've had in a long, long time. Your website was very informative, the personal contact via your 800 number was pleasant and helpful, the product was wonderful and reasonably priced, and the service and delivery was quick and flawless. I installed everything within an hour! I will actually look for opportunities to do more business with you!!! Thank you so much for such a well run company!!! Keep up the good work!
From W.M., Mokena, IL (Stock Louvered Arch)
Thank you very much, the product is beautiful.
From J.C., Concord, CA
We installed our shutters. I just want to let you know that they are absolutely beautiful. We are SO happy. Will be measuring another room soon and will be ordering from you again. Our shutters in the front of the house (we got 7 years ago) are not as nice. Thanks again.
From A.B., Hazel Crest, IL (Stock Louvered Arch)
Thank for prompt delivering of my fauxwood arch. I was so pleased with the easy installation and the beauty of the arch. I am so happy I found your company....
From D.P., Topeka, KS
I have not talked to you since my shutters went up. They are absolutely beautiful---so beautiful that one of the ladies I work with wants some!!
From J.F., San Antonio, TX
Received my shutters a couple of weeks ago. I have installed them and couldn't be more pleased with the ease of installation. Even though they look identical with the ones I purchased locally, in closer inspection the quality is better then the ones I had professionally installed. In addition, I found your prices were the lowest on the internet. I have recommended you to all my friends who compliment on the way they improve the appearance of the rooms. Thank you for your assistance.